Etiquette guide for our wellness area

Etiquette guide for our wellness area

Our ALPEN.VEDA.Spa is a place of wellbeing and harmony. Every single guest contributes to this harmonious consideration of each other. Our spa etiquette makes the time spent in our spa area even more pleasant and relaxing for everyone.

YOUR HEALTH IS IMPORTANT TO US
Please inform us about any medical contraindications that we should know about (illnesses, allergies, special requirements). Please discuss these with your SPA therapist before the treatment begins so that we can guarantee we recommend the right treatment for you.

FOR YOUR RELAXATION
A wellness holiday in the Gastein Valley means taking time out from everyday life. Please therefore switch your mobile phones to silent and do not use notebooks in the SPA.

CLOTHING DURING TREATMENT
Please attend all your massages and SPA treatments in a bathrobe and slippers. You will find towels, a bathrobe and SPA sandals in your room or suite.

CANCELLATION / CHANGE OF APPOINTMENT
Please let us know if you need to change or cancel an appointment. It helps us with our planning. Cancellations are free up to 24 hours before the treatment. As we keep the appointment free for you, we charge the full price if you do not cancel appointments up to 24 hours beforehand or do not show up to your appointment at the SPA.

NON-SMOKING
Please note that our SPA is a no-smoking area.

À-LA-CARTE SPA
We make dreams come true! If you cannot find the treatment you want on our SPA menu, please ask your SPA manager or SPA therapist. We will be happy to put together a personal SPA treatment programme for you.

SPA ADVANTAGES
Some SPA advantages and early booking bonuses cannot be combined. We will inform you about the offer that has the best advantages for you.

A successful wellness holiday in Bad Hofgastein

With these guidelines for our wellness area, we guarantee you an orderly and pleasant spa holiday with us at Alpenhaus Gasteinertal. Enjoy your time out to the full at your spacious spa resort in Salzburg’s spa town Bad Hofgastein. We will be happy to make you a no-obligation offer for your holiday!